Support Team
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Activity overview
Latest activity by Support Team-
Support Team created an article,
Buy Now, Pay Later Returns
Wildfire's return policy also applies to orders purchased using Afterpay and ZipPay. All refunds will be issued to the original payment method.
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Support Team created an article,
Is your website secure?
At Wildfire, our customers are paramount. We take the privacy of our customers seriously and handle personal and financial information securely through protected, encrypted payment gateways. Check ...
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Support Team created an article,
Payment Options
Do you take American Express? Wildfire does not accept American Express as a payment option. We accept all major credit cards, Visa, Mastercard and Paypal. Can I use PayPal? Yes, you have the optio...
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Support Team created an article,
Order Information
Did my order go through? When you place an order, you will receive an email confirmation with all your order details. Delivery time will vary depending on your location. When will my order be dis...
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Support Team created an article,
How long until my shoes arrive?
Wildfire delivers all parcels with Australia Post and Star Track carriers. Delivery times vary depending on location and the delivery option selected at checkout. Standard shipping: $8.99 or FREE f...
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Support Team created an article,
Do you ship to PO Boxes?
Yes, we ship to PO Box addresses. Please fill in your address as accurately as possible to ensure the quickest delivery.
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Support Team created an article,
Can I change an order after it’s submitted?
Unfortunately, orders cannot be changed once submitted. If you’re unsatisfied with your purchase, please lodge a return through the Wildfire Return Portal or contact us at shoes@wildfireshoes.com.a...
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Support Team created an article,
Do you ship internationally?
We offer international shipping to a range of countries. Shipping costs start at $10 AUD however are calculated at checkout depending on the weight of your order. We offer a flat rate shipping of...
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Support Team created an article,
How do I track my order?
You will receive an email with your tracking details when your order is shipped. Wildfire delivers all parcels with Australia Post and Star Track carriers. For detailed shipping information, please...
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Support Team created an article,
Shipping Information
Wildfire delivers all parcels with Australia Post and Star Track carriers. Delivery times vary depending on location and the delivery option selected at checkout. Standard shipping: $9.99 or FREE f...